Absolutely no pinatas near units, no confetti, no shoes, no food, no drinks, no gum, no cigarettes, no silly string, no sharp objects, no rough play, no flips, no hanging from the nets, no jewelry, no cell phones.
There will be no charge if the equipment is damaged due to a defect in the unit. We check all equipment before it goes out to our clients. This way, you are always guaranteed a unit that is safe, clean and in a good working order. If the unit is damaged due to negligence, lessee shall pay lessor the full fair market value of the unit stated on our waiver.
We ask that an adult must supervise the unit with the children at ALL times. Children’s safety depends upon you. Your personal supervision is absolutely required. The safety of all rides is YOUR responsibility.
It is preferred that an inflatable be reserved at least two weeks in advance of the date needed. We recommend this so the customer can get the unit desired for their event. For holidays it is preferred to book a month or more in advanced.
Immediately take the kids out of the unit. The motor may have stopped, in which case, check the cord connection at the outlet near the motor. If the motor is continuing to run, check the air intake on the side of the motor for blockage, and check both tubes at the back of the inflatable for snugness; re-tight as necessary. If you cannot detect the problem call us at 316-213-4774.
During periods of rain, severe weather, high winds, lightning or excessive heat, TechBox reserves the right to cancel reservation. In case of rain, disconnect completely the electric power and the blower, and store it in a place where it won’t be exposed to the rain. Also, fold the unit along with the tarp so the water won’t damage the unit. If it looks like rain is going to ruin your party and you want to cancel, just contact us before delivery and there is no penalty or cancellation fee. the deposit is good for 1 year to use any other available day. Take in mind that our units are heavier and harder to pick up when they are wet; there will be no refunds after we drop it off even if it starts to rain later in the day.
If you need to cancel your event, please call us 7 days prior to your event at 316-213-4774. If the rental is cancelled last minute (except for bad weather-related cancellations) deposits are non refundable. If you need to cancel your event due to weather conditions on the day of your event, please call before 7am, there will be no charge whatsoever and deposits will be refunded. Once our drivers arrive for set up, no refunds will be issued. No exceptions.
ABSOLUTELY! We will deliver and set up each unit and ensure that it is clean and in good working condition well before your party starts and the driver will come back to take it down after the party is over. Set up normally takes about 15-30 minutes, depending on size of unit and take down is about 15 – 30 minutes. We also provide extensions cords and (tarps if needed) all this is included in your rental.
We only like to set up on grass. No concrete. We can’t set up on any type of rocks as the constant rubbing will wear through the vinyl jumps. For us it is very important to know on what type of surface the units will be settled since the way of anchoring them can vary by the type of surface. Indoor Gyms are Accepted we provide sand bags for an extra fee.
Yes, we carry an industry leading insurance policy. TechBox is licensed and registered with the State of Kansas, and is required to collect sales tax for our bounce house and concessions reservations.